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After Upgrading to 4.2, Default Apps fail with "The App run failed" (Doc ID 2596800.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Communications Session Monitor - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Oracle Communications Session Monitor (OCSM) version 4.2, the default Apps fail to start.  Running any of them gives the error "The App run failed"

 

 

The /var/log/messages log file has the error:

  


Cause

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In this Document
Symptoms
Cause
Solution
References


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