ACSLS - TSM Unable To Communicate with ACSLS
(Doc ID 2602257.1)
Last updated on OCTOBER 28, 2019
Applies to:Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.5 [Release 7.0 to 8.0]
Information in this document applies to any platform.
The TSM server is getting "STATUS_NI_FAILURE" when sending a request to the ACSLS server. This is seen on the TSM SSI event log.
The ACSLS CSI trace log is not showing any request from the TSM server.
The acsss_event.log is not showing the TSM successful connection with ACSLS. The IP address of the connecting client host is always logged on the acsss_event.log during a successful initial connection.
Customer upgraded their tape library and tape drive firmware.
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