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ACSLS - TSM Unable To Communicate with ACSLS (Doc ID 2602257.1)

Last updated on OCTOBER 28, 2019

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.5 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

The TSM server is getting "STATUS_NI_FAILURE"  when sending a request to the ACSLS server.  This is seen on the TSM SSI event log.

The ACSLS CSI trace log is not showing any request from the TSM server.

The acsss_event.log is not showing the TSM successful connection with ACSLS.  The IP address of the connecting client host is always logged on the acsss_event.log during a successful initial connection.

Changes

Customer upgraded their tape library and tape drive firmware.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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