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Snap Management Utility Tasks Take a Long Time and May Time Out (Doc ID 2604099.1)

Last updated on MARCH 26, 2020

Applies to:

Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
Sun Storage 7210 Unified Storage System - Version All Versions to All Versions [Release All Releases]
Sun Storage 7310 Unified Storage System - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 Snap Management Utility (SMU) tasks take a long time and may fail with the error

State: FAILED
Completed: 2019-08-20 09:11:17
Error: HTTP 500 - Internal Server Error: "internal error (AKSH_ERROR: CLI command timed out)"

REST calls to GET network interfaces take minutes instead of seconds. You can see this in /var/opt/oracle/smu/smu.log.0

 

Changes

Problem occurs when there are many network interfaces. The number of interfaces that cause the problem may vary, we have seen it with more than 40 interfaces.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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