su command fails for all non-root users after Exadata image upgraded to 19c
(Doc ID 2607476.1)
Last updated on MAY 10, 2021
Applies to:Exadata X7-2 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Exadata Storage Server Software - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 12.2]
Linux OS - Version Oracle Linux 7.0 to Oracle Linux 7.0 [Release OL7]
Customer upgraded Exadata storage server software from 220.127.116.11.0.190510 to 18.104.22.168.0.190709; After upgrade, found that the su command fails for all non-root users.
Customer confirms passwords are correct.
OL6 to OL7
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