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su command fails for all non-root users after Exadata image upgraded to 19c (Doc ID 2607476.1)

Last updated on JULY 23, 2020

Applies to:

Exadata X7-2 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Exadata Storage Server Software - Version 19.1.0.0.0 to 19.3.1.0.0 [Release 12.2]
Linux x86-64

Symptoms

Customer upgraded Exadata storage server software from 18.1.15.0.0.190510 to 19.2.4.0.0.190709; After upgrade, found that the su command fails for all non-root users.

Customer confirms passwords are correct.

Changes

 OL6 to OL7

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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