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ERROR : dbnodeupdate.sh update step failed on one or more nodes (Doc ID 2612012.1)

Last updated on JULY 27, 2020

Applies to:

Exadata X6-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

On : NA version, ENVIRONMENTAL

Proactive SR for Production QPD patching July 2019 cycle - Compute Node patching failed on node 1


ERROR
-----------------------
2019-11-16 14:18:45 -0500 :ERROR : dbnodeupdate.sh update step failed on one or more nodes

  SUMMARY OF ERRORS FOR ###pdb01:

  ###pdb01: The following known issues will be checked for but require manual follow-up:
  ###pdb01: ERROR: Post RPM scriplet did not complete within the expected time, see /var/log/cellos/exadata.computenode.post.log
  ###pdb01: ERROR: Run the steps for runid 161119135314 in /opt/oracle.SupportTools/.dbnodeupdate.sh.support after re-solving the issue

2019-11-16 14:18:46 -0500 :ERROR : There was an error during the update process on ###pdb01.
2019-11-16 14:18:46 -0500 :ERROR : Please correct the error and start the process again.
2019-11-16 14:18:46 -0500 :ERROR : The dbnodeupdate.log and diag files can help to find the root cause.
2019-11-16 14:18:46 -0500 :ERROR : DONE: dbnodeupdate.sh running an update step on ###pdb01
2019-11-16 14:19:26 -0500 :SUCCESS: DONE: dbnodeupdate.sh running an update step on all nodes.

2019-11-16 14:19:26 -0500 :INFO : SUMMARY FOR ALL NODES:
2019-11-16 14:18:46 -0500 :ERROR : ###pdb01 has state: FIRST STEP FAILED
2019-11-16 14:19:26 -0500 :FAILED : DONE: Initiate update on node(s).

2019-11-16 14:19:27 -0500 :ERROR : FAILED run of command:./patchmgr -dbnodes /root/dbs_group1 -upgrade -iso_repo p30111945_192000_Linux-x86-64.zip -target_version 19.2.5.0.0.190814 -nobackup


Cause

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In this Document
Symptoms
Cause
Solution


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