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PCIEX-8000-8R faults logged on NVME devices when running explorer 19.3 or greater (Doc ID 2614439.1)

Last updated on MAY 26, 2020

Applies to:

SPARC T7-1 - Version All Versions and later
SPARC T7-2 - Version All Versions and later
SPARC T7-4 - Version All Versions and later
SPARC S7-2 - Version All Versions and later
SPARC S7-2L - Version All Versions and later
Information in this document applies to any platform.

Symptoms

System reports FMA fault PCIEX-8000-8R on each NVME device in the system. FMA may also report PCIEX-8000-0A faults on PCIe cards installed in slots connected through the same PCIe path.

--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Oct 07 13:45:57 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  PCIEX-8000-8R  Major
Oct 07 13:45:57 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  PCIEX-8000-8R  Major
Oct 07 13:45:57 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  PCIEX-8000-8R  Major
Oct 07 13:45:57 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  PCIEX-8000-8R  Major
Oct 07 13:45:57 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx  PCIEX-8000-0A  Critical
 

These faults are reported after initiation of explorer on the host in question:

 We can see in the /var/adm/messages file:

Oct 07 13:23:05 <hostname> explorer: [ID 702911 daemon.notice] Explorer started                              ---------------------------> explorer started
.
.
.
Oct 07 13:45:57 <hostname> fmd: [ID 377184 daemon.error] SUNW-MSG-ID: PCIEX-8000-8R, TYPE: Fault, VER: 1, SEVERITY: Major

 

There is no impact to the actual availability or functionality of the device.

The system may also log a fault on a PCIe card, if the slot in which the card is installed, shares the same PCIe path:

 

ex ....

T7-1 & T8-1:  PCIE2 & PCIE3 / PCIE4 & PCIE5

 

Oct 07 13:45:57 <hostname> fmd: [ID 377184 daemon.error] SUNW-MSG-ID: PCIEX-8000-0A, TYPE: Fault, VER: 1, SEVERITY: Critical

 

Changes

 OS install or upgrade to S11.4 SRU 13 or greater, or package support/explorer upgraded to 19.3 or greater.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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