64bit Client for Ubuntu 18 is Not Available for Download within Secure Global Desktop 5.5
(Doc ID 2615086.1)
Last updated on JULY 07, 2022
Applies to:
Oracle Secure Global Desktop - Version 5.5 and later Information in this document applies to any platform.
Symptoms
The SGD Administrator may report that after successful install of the original SGD 5.5 core and client packages, a 64bit client for Ubuntu 18.04 is not available for download, though this option is suggested within the index of Supported Desktop Client Platforms published within the SGD Release Notes.
Additional details regarding Supported Desktop Client Platforms for SGD, may be found within Table 2.1 within the published SGD 5.5 Release Notes.
Related: Attempted Install of the Ubuntu 16 client will fail on Ubuntu 18
Enterprising users that find and attempt to install the 64bit client for Ubuntu 16 will likely find that the client built for the earlier platform will prompt to downgrade a key system library (libcurl4), due to a prerequisite for libcurl3.
This is a known constraint on Ubuntu 18, and libcurl3 and libcurl4 will not happily co-exist. An example of this failure is demonstrated in the command output below:
We do not support the installation of the 64 bit client for Ubuntu 16 on Ubuntu 18.
An alternate workaround is described below.
Changes
Cause
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