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64bit Client for Ubuntu 18 is Not Available for Download within Secure Global Desktop 5.5 (Doc ID 2615086.1)

Last updated on MAY 21, 2020

Applies to:

Oracle Secure Global Desktop - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

The SGD Administrator may report that after successful install of the original SGD 5.5 core and client packages, a 64bit client for Ubuntu 18.04 is not available for download, though this option is suggested within the index of Supported Desktop Client Platforms published within the SGD Release Notes.

Additional details regarding Supported Desktop Client Platforms for SGD, may be found within Table 2.1 within the published SGD 5.5 Release Notes.

Related: Attempted Install of the Ubuntu 16 client will fail on Ubuntu 18

Enterprising users that find and attempt to install the 64bit client for Ubuntu 16 will likely find that the client built for the earlier platform will prompt to downgrade a key system library (libcurl4), due to a prerequisite for libcurl3. 

This is a known constraint on Ubuntu 18, and libcurl3 and libcurl4 will not happily co-exist.  An example of this failure is demonstrated in the command output below:

Ubuntu 18> sudo apt-get install ./sgdclient_5.50.081-ubuntu16.04_x86_64.deb
Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'sgdclient' instead of './sgdclient_5.50.081-ubuntu16.04_x86_64.deb'
The following additional packages will be installed:
libcurl3 libmotif-common libxm4
The following packages will be REMOVED:
libcurl4
The following NEW packages will be installed:
libcurl3 libmotif-common libxm4 sgdclient
0 upgraded, 4 newly installed, 1 to remove and 17 not upgraded.
After this operation, 3.127 kB of additional disk space will be used.
Do you want to continue? [Y/n]

We do not support the installation of the 64 bit client for Ubuntu 16 on Ubuntu 18. 

An alternate workaround is described below.

Changes

 

Cause

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In this Document
Symptoms
 Related: Attempted Install of the Ubuntu 16 client will fail on Ubuntu 18
Changes
Cause
Solution
 Workarounds
 The HTML 5 Client
 More Information
 The Legacy (32 bit) Client for Unix
 More Information
References


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