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ISR 6.2p4: New Sync Issue (Doc ID 2632829.1)

Last updated on APRIL 30, 2020

Applies to:

Oracle Communications Interactive Session Recorder - Version 6.2 and later
Information in this document applies to any platform.

Symptoms

 After upgrading to 6.2p4 we have synchronization problems in the database.

  Last_SQL_Error: Error 'Cannot delete or update a parent row: a foreign key constraint fails (`ipcr_db`.`sessions_recordings`, CONSTRAINT` fk_session_recording_tmp_recordings1` FOREIGN KEY (`tmp_recording_id`) REFERENCES` tmp_recordings` (`recording_id` NO) ON UPDATE N) 'on query. Default database: 'ipcr_db'. Query: 'delete from tmp_recordings where vmg_id = 3'

Changes

 Customer upgraded the software from 6.2p0 to 6.2p4.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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