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Check if the card is in Safe Mode and disable it on Avago/LSI Logic MegaRAID SAS 9361-8i (Aspen) (Doc ID 2632843.1)

Last updated on JUNE 15, 2023

Applies to:

Exadata X6-8 Hardware - Version All Versions and later
OPC X6-2 Compute Rack - Version All Versions and later
Big Data Appliance X5-2 Full Rack - Version All Versions and later
Netra Server X5-2 - Version All Versions and later
Exadata X6-2 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

Remove the card from Safe Mode, perform the necessary diagnosis, and return the card to normal operation.

Affected card is:
8-Port 12Gbps SAS-3 RAID HBA
Codename: Aspen-INT
Avago/LSI Logic MegaRAID SAS 9361-8i PCI Express x8 Gen3
URL: https://support.oracle.com/handbook_private/Devices/SCSI/SCSI_PCIE_8Port_SAS3_RAID.html

Solution

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In this Document
Goal
Solution
 STEP 1. Check if your system is in Legacy or UEFI mode.
 1.1.1 From ILOM WebGUI
 1.1.2 From ILOM CLI
 1.2 During system boot
 1.3 Directly from system BIOS
 STEP 2. Enter the HBA, determine if it is in Safe Mode, and return it from Safe Mode to operational state. 
 2,1 Boot Mode: Legacy
 2.2 Boot Mode: UEFI

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