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Voice Quality Graph Is Not Populating and/or Voice Quality/MOS Data Is Not Shown. (Doc ID 2635938.1)

Last updated on FEBRUARY 16, 2021

Applies to:

Oracle Communications Session Monitor - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

The Session Monitor is not displaying Voice Quality data i.e. the Voice Quality Graph is not being populating and/or MOS data is not being shown for calls.

Cause

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In this Document
Symptoms
Cause
Solution
References


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