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Microsoft Windows SMB Connection Failure (Doc ID 2642110.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Microsoft Windows system is able to ping, and telnet to SMB port 445 using IPv4 and IPv6


Symptoms

 Microsoft Windows systems can not access ZFS Storage Appliance (ZFSSA) SMB share. When doing a Wireshark trace on the client no SMB traffic was observed. Wireshark packet trace also showed only http traffic from the Microsoft Windows system to the ZFSSA on the desired network during a connection attempt.

Changes

 Customer added a new network adapter and new network to system. The existing network and adapter worked as expected

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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