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SBC Alarm 'One or more CommMonitors are Disconnected' Constantly Increasing (Doc ID 2643722.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Communications Session Monitor - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

The comm-manager link is dropping and reconnecting frequently

The link to our OCSM server using the 'comm-monitor' element is generating an Alarm that repeats multiple times in the last several hours. Example below:

Changes

 Added multiple entries to the comm-monitor element on the SBC.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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