ISUP Can Not Be Queried After PIC Upgrade
(Doc ID 2644062.1)
Last updated on SEPTEMBER 29, 2023
Applies to:
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5 and laterInformation in this document applies to any platform.
Symptoms
On :
Problem Details:
--------------------
ISUP can not be queried
that´s the first error that appears
com.tekelec.cssg.nsp.gwt.components.server.EnhancedComponentsException: Unable to get session list for session based network view with id: 168052: at
com.tekelec.cssg.nsp.protrace.gwt.server.sessionlist.SessionListServiceImpl.getSessionListForSBNV(SessionListServiceImpl.java:60)
sun.reflect.GeneratedMethodAccessor669.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:606)
com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
com.tekelec.cssg.nsp.protrace.common.ProTraceRuntimeException: Retrieving of PDUs failed.: at
com.tekelec.cssg.nsp.protrace.bussines.metadata.StatefullDataProviderLoader.getSUSummary(StatefullDataProviderLoader.java:257)
com.tekelec.cssg.nsp.protrace.bussines.xdrbrowsing.XDRBrowsingObject.getPDUs(XDRBrowsingObject.java:825)
com.tekelec.cssg.nsp.protrace.bussines.xdrbrowsing.XDRBrowsingObject.getPDUsAsText(XDRBrowsingObject.java:751)
com.tekelec.cssg.nsp.protrace.gwt.server.filterxdrviewer.XDRBrowsingServiceImpl.getPDUsAsText(XDRBrowsingServiceImpl.java:321)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:606)
com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServ
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |