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ISUP Can Not Be Queried After PIC Upgrade (Doc ID 2644062.1)

Last updated on MAY 07, 2020

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5 and later
Information in this document applies to any platform.

Symptoms

On :

Problem Details:
--------------------
ISUP can not be queried

that´s the first error that appears
com.tekelec.cssg.nsp.gwt.components.server.EnhancedComponentsException: Unable to get session list for session based network view with id: 168052: at
  com.tekelec.cssg.nsp.protrace.gwt.server.sessionlist.SessionListServiceImpl.getSessionListForSBNV(SessionListServiceImpl.java:60)
  sun.reflect.GeneratedMethodAccessor669.invoke(Unknown Source)
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  java.lang.reflect.Method.invoke(Method.java:606)
  com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
  com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
  com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
  com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
  javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
  javax.servlet.http.HttpServlet.service(HttpServlet.java:820)


com.tekelec.cssg.nsp.protrace.common.ProTraceRuntimeException: Retrieving of PDUs failed.: at
  com.tekelec.cssg.nsp.protrace.bussines.metadata.StatefullDataProviderLoader.getSUSummary(StatefullDataProviderLoader.java:257)
  com.tekelec.cssg.nsp.protrace.bussines.xdrbrowsing.XDRBrowsingObject.getPDUs(XDRBrowsingObject.java:825)
  com.tekelec.cssg.nsp.protrace.bussines.xdrbrowsing.XDRBrowsingObject.getPDUsAsText(XDRBrowsingObject.java:751)
  com.tekelec.cssg.nsp.protrace.gwt.server.filterxdrviewer.XDRBrowsingServiceImpl.getPDUsAsText(XDRBrowsingServiceImpl.java:321)
  sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  java.lang.reflect.Method.invoke(Method.java:606)
  com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
  com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServ

Cause

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In this Document
Symptoms
Cause
Solution


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