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StorageTek Tape Analytics (STA) - Manual Data Collection Failing With a Timeout Error (Doc ID 2644083.1)

Last updated on MARCH 06, 2020

Applies to:

StorageTek Tape Analytics - Version 2.3 to 2.3 [Release 2.0]
Information in this document applies to any platform.

Symptoms

Manual Data Collection in STA is Failing.

Customer installs and tests new STA 2.3.0 with an SL8500 complex of 5 libraries. As of now 4 of 5 libraries are configure and communicates with the STA server, but library #3 encountered test connection failures. A couple of subtle differences are library 3 is reporting elevator issues and only has HBC instead of HBCR (higher performance controller card).  This library complex reports high usage.

Cause

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In this Document
Symptoms
Cause
Solution
References


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