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Issue With Provisionig Subscriber Profile From PCRF To OCUDR (Doc ID 2655223.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Communications Policy Management - Version POLICY 12.4.0 and later
Information in this document applies to any platform.

Goal

When Customer try to create an subscriber profile from PCRF (SPR-> Profile Data-> New Subscriber Profile) to OCUDR, we got the error
CMP encountered error from Sh data source: MSR4002
Customer noticed looking at the command log on UDR that the post message is including on the xml a field "PackageType", this filed seems isn’t expected on the UDR, because we tested create the profile on the UDR (Main Menu: UDR -> Configuration -> Subscriber Query and Provisioning) removing the field "PackageType" , and the profile is created successfully.

Why does the PCRF is adding that filed ("PackageType") when send the profile creation ?

Solution

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In this Document
Goal
Solution
References


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