"Backup failed on active MASP" with Trouble "Module tco_utl.c Line 1189 TC Error" While Backing Up To Removable Pendrive (Doc ID 2661182.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

If MASP B was active and removable inserted on it, the backup on the Removable drive (e.g. Universal Serial Bus (USB)) was not completed and displayed the following trouble:

> chg-db:action=backup:dest=remove
 
 
 Command In Progress: checking standby availability
 
 Command Accepted - Processing
 
     STP        20-04-15 22:25:48 MSK  EAGLE 46.5.0.0.0-70.36.1
     chg-db:action=backup:dest=remove
     Command entered at terminal #16.
 ;
 
     STP        20-04-15 22:25:48 MSK  EAGLE 46.5.0.0.0-70.36.1
     BACKUP (REMOVABLE): MASP B - Backup starts on active MASP.
 ;
 
     STP        20-04-15 22:25:49 MSK  EAGLE 46.5.0.0.0-70.36.1
     6318.1114    CARD 1115     INFO    Database BACKUP started
                  Report Date:20-04-15  Time:22:25:49
 ;
 
     STP        20-04-15 22:28:08 MSK  EAGLE 46.5.0.0.0-70.36.1
     Card 1115   Module tco_utl.c   Line 1189   TC Error
     Error writing table 165 on active RMV (B);
     Requesting application id: H'001e;
     TCY0010: table file sizes do not match.
 ;
 
     STP        20-04-15 22:28:08 MSK  EAGLE 46.5.0.0.0-70.36.1
     BACKUP (REMOVABLE): MASP B - Backup failed on active MASP.
 ;
 
     STP        20-04-15 22:28:08 MSK  EAGLE 46.5.0.0.0-70.36.1
     8350.1117    CARD 1115     INFO    Database action ended - FAIL
                  Report Date:20-04-15  Time:22:28:08
 ;

NOTE. The table 165 refers to lbp.tbl (loopback table).

If MASP A was active and removable inserted on it, the backup was completed successfully.

Changes

 System preparations to do the upgraded from 46.5.0.0.0-70.36.1 to 46.7.4.0.0-75.32.1

Cause

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