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ACSLS Catalog Is Out Of Sync With The Library. (Doc ID 2667423.1)

Last updated on MAY 13, 2020

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.4 to 8.5 [Release 8.0]
Information in this document applies to any platform.

Symptoms

Two tapes are reported as absent during a Mount request. The tapes are physically in the library, as confirmed from the SLConsole.
A media validation ( MV ) job is configured to use these tapes in StorageTek Analytics ( STA ).

In the acsss_event.log, a mount request of tape VOL001 is showing as failed because the source cell is empty. The ACSLS Cartridge Recovery ( ACSCR ) process gets triggered and the cell status is corrected to "full" and tape VOL001 status is corrected to "home":

2020-04-20 12:38:05 ACSLH[0]:
2378 N Co_ProcessResponses.C 1 1377
ACS: 0; LC/LMU error: Co_4400:st_parse_error:
Error: 0708 - LSM robotics error: Failed robotics portion of MOVE
Request: Mount
Volser: VOL001, media domain: L, media type: 8
Source: Cell 0,0,41,7,1
Destination: Drive 0,0,1,7
Cartridge being recovered by library

2020-04-20 12:40:10 ACSLH[0]:
2378 N Co_ProcessResponses.C 1 1377
ACS: 0; LC/LMU error: Co_4400:st_parse_error:
Error: 0423 - General procedure error: Cell is empty
Request: Mount
Volser:VOL001, media domain: L, media type: 8
Source: Cell 0,0,41,7,1
Destination: Drive 0,0,1,7

2020-04-20 12:40:10 MOUNT[0]:
386 N mt_action_mo.c 1 837
mo_lh_src_empty: Source location empty: 0, 0,41, 7, 1

2020-04-20 12:40:11 ACSCR[0]:
94 N cr_cell_state.c 1 1210
cr_cell_state:st_chk_cell: Cell 0, 0,41, 7, 1: Corrected cell status to STATUS_CELL_EMPTY

2020-04-20 12:41:52 ACSCR[0]:
94 N cr_rcvy_state.c 1 970
cr_rcvy_state:st_chk_ask_lib: Cell 0, 0,41, 7, 1: Corrected cell status to STATUS_CELL_FULL

2020-04-20 12:41:52 ACSCR[0]:
155 N cr_rcvy_state.c 1 976
cr_rcvy_state:st_chk_ask_lib: Volume VOL001: New home location is cell 0, 0,41, 7, 1

2020-04-20 12:41:52 ACSCR[0]:
96 N cr_rcvy_state.c 1 995
cr_rcvy_state:st_chk_ask_lib: Volume VOL001: Corrected volume status to
STATUS_VOLUME_HOME

2020-04-20 12:41:52 MOUNT[0]:
2158 I mt_action_mo.c 1 1968
Re-trying the mount of volume VOL001 on drive 0, 0, 1, 7 using the volume's new home cell.



The problem happens only after media validation is run from STA and shows a "misbuckle error" during the mount operation:
It looks like STA has the correct source and destination cell addresses and should have been able to return the tape back to its original home cell.
---
..
/RDA_output_04042020.zip_127748567/this/collect/OFM_WREQ_R00237_log_staEngine_log58158.txt:INFO: =========MOVE:  SnmpInformsPk=2300008 SnmpLibPk=1 MediaPk=4122 srcCellPk=3513 dstCellPk=10429 volser=VOL001>
/RDA_output_04042020.zip_127748567/this/collect/OFM_WREQ_R00245_log_staEngine_log58167.txt:INFO: =========MOVE:  SnmpInformsPk=2303436 SnmpLibPk=1 MediaPk=4122 srcCellPk=10429 dstCellPk=3513 volser=VOL001>
..

SL8500 event log:
...
2020-04-02T13:02:12.296, 1.3.1.1.1, root, default, MediaValidat, 4500101, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1
2020-04-02T12:55:11.841, 1.3.1.1.1, root, default, MediaValidat, 4496701, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1
2020-04-02T12:48:28.691, 1.3.1.1.1, root, default, MediaValidat, 4494901, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1
2020-04-02T12:47:31.248, 1.3.1.1.1, root, default, MediaValidat, 4458001, warn, 3992, "Warning from device", Data=rewindUnloadwarn6434<!|CDATA|drive 1,3,1,1,1: rewindUnload Successful with mediaError: Cartridge Label: VOL001T1, FSC: 5802||>000
2020-04-02T12:47:31.136, 1.3.1.1.1, root, default, MediaValidat, 4458001, error, 3335, "Drive has misbuckle error - on load", volumeLabel=VOL001T1
2020-04-02T12:47:31.100, 1.3.1.1.1, root, default, MediaValidat, 4458001, error, 3955, "Error from device Code: 607 - Drive had a misbuckle error on load", Data=loaderror6454<!|CDATA|drive 1,3,1,1,1: load failed with misbuckle: CartLabel: VOL001T1 (driveType = T10000c, driveFirmware = 3.67.101-5.50, sn = 576004008495) FSC: 5802||>6070058023
2020-04-02T12:41:14.175, 1.3.1.1.1, root, default, MediaValidat, 4491401, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1
2020-04-02T12:34:12.580, 1.3.1.1.1, root, default, MediaValidat, 4487601, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1
2020-04-02T12:28:03.157, 1.3.1.1.1, root, default, MediaValidat, 4484301, error, 1104, "Drive destination full - checkStates", drive=1,3,1,1,1

It looks like the drive error caused the library to not return the tape back to its home cell.

Changes

No known change

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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