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Not getting data from Eagle to IMF servers (Doc ID 2668747.1)

Last updated on MAY 11, 2020

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

IMF is not getting any traffic from STP. While troubleshooting found error "Cannot send FastCopy Heartbeat" at IMF fcMonitor logs.

Issue which basically with the IP links (SLIC using IPSG), SIGTRAN data copy from Eagle to IMF.

Eagle IP are reachable from NSP and IMF servers.

Changes

 Customer reported that site was powered down.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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