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Oracle Secure Global Desktop (SGD) 5.5 - Application Worked on SGD 5.4 Crashes on SGD 5.5 (Doc ID 2681624.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Secure Global Desktop - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

Graphical application can crash.  Error messages indicating font errors might be seen before the crash.

Errors similar to these might be seen upon launch of the application:

Warning: Cannot convert string "8x13bold" to type FontStruct
Warning: Cannot convert string "-adobe-helvetica-bold-r-normal--12-*-75-75-*-*-iso8859-1" to type FontStruct
Warning: Cannot convert string "-adobe-helvetica-bold-r-normal--17-120-100-100-p-92-iso8859-1" to type FontStruct
Warning: Cannot convert string "-adobe-helvetica-bold-r-normal--10-*-75-75-*-*-iso8859-1" to type FontStruct
Warning: Cannot convert string "-adobe-helvetica-bold-r-normal--18-*-75-75-*-*-iso8859-1" to type FontStruct
Warning: Cannot convert string "-adobe-helvetica-medium-r-normal--12-*-75-75-*-*-iso8859-1" to type FontStruct
Warning: Cannot convert string "8x13bold" to type FontStruct

 

Those errors may also be reflected in the XPE logs if they are enabled.

Changes

 Upgrade to 5.5 or beyond.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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