My Oracle Support Banner

RTCP Info Missing In Downloaded Message Flow (Doc ID 2687330.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Communications Session Monitor - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

When opening a Message Flow for a call including RTCP information, the RTCP data is visible in the opened message (see screenshot below)

 




If the Message Flow is downloaded and opened, the RTCP messages are there but the opened window is empty i.e no RTP data is visible.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.