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After Upgrading To Session Monitor 4.2, VSI Is Repeatedly Crashing (Doc ID 2690877.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Communications Session Monitor - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading Session Monitor to version 4.2, drops are repeatedly seen in the Calls graphs. Review of the messages file (/var/log/messages) shows that the vsi process is repeatedly crashing causing the drops. One of the two following errors are seen in the messages file:

 

Note The crash in libzmq.so

Cause

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In this Document
Symptoms
Cause
Solution
References


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