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Exalytics: Unable to start OracleBIClusterControllerComponent successfully in OBIEE (Doc ID 2691424.1)

Last updated on JULY 23, 2020

Applies to:

Oracle Exalytics Software - Version 2.0.0.0.0 to 2.0.0.1.0 [Release 2.0]
Business Intelligence Server Enterprise Edition - Version 11.1.1.7.151020 and later
Linux x86-64

Symptoms

OBIEE11g and EPM 11.1.2.4 applications are installed and running on Exalytics bare metal server.

After an unexpected OBIEE11g application outage OracleBIClusterComponent is failing to start.

opmnctl startall command shows below error:

opmnctl stopall: stopping opmn and all managed processes...
opmnctl startall: starting opmn and all managed processes...
================================================================================
opmn id=va10p30024:7701
Response: 4 of 5 processes started.

ias-instance id=instance1
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
  coreapplication_obiccs1/OracleBIClusterControllerComponent/BIClusterController/

Error
--> Process (index=1,uid=1054879443,pid=771486)
  failed to start a managed process after the maximum retry limit
  Log:
  /dev/null

opmnctl stopall: stopping opmn and all managed processes...
opmnctl startall: starting opmn and all managed processes...
================================================================================
opmn id=va10p30024:7701
Response: 4 of 5 processes started.

ias-instance id=instance1
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
  coreapplication_obiccs1/OracleBIClusterControllerComponent/BIClusterController/

Error
--> Process (index=1,uid=1054879448,pid=787151)
  failed to start a managed process after the maximum retry limit
  Log:
  /dev/null

errors in nqcluster.log:

[2020-07-05T15:06:02.000-07:00] [OracleBIClusterControllerComponent] [ERROR:1] [] [] [ecid: ] [tid: 911f6700]  [nQSError: 72013] A WinSock call returned error (98) Address already in use [[
[nQSError: 71046] Cluster Controller startup error. Unable to establish listener on port specified in RPC port or monitor port field in cluster configuration file.
]]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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