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DSR SOAM Dashboard is Inaccessible after the upgrade (Doc ID 2695550.1)

Last updated on DECEMBER 02, 2021

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 8.4.0 and later
Information in this document applies to any platform.


After upgrade to Release, the Dashboard option (Diameter Common -> Dashboard -> Dashboard) is not accessible from the SO GUI.

When Dashboard is clicked on the active SO GUI, nothing is shown and each click spawns new top.myrole command process which consumes a lot of CPU.

The Dashboard menu works fine from NO GUI


 DSR Software upgrade (8.2.1 ->


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