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SL150 - Drive Failed to Load Tape, Expired Error: Can't Execute the Command - Load or Eject Failed (Doc ID 2704048.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

DAT056L6 has failed to load and read
==================================
2020/08/20 06:06:48 AST;1000011;COMPLETED; Mount;Host;0:52; 0
2020/08/20 06:06:51 AST;1000012; RUNNING; Mount;Host;0:00; 0;Mounting Tape xxx056L6 from Slot 1023 to Drive 501
2020/08/20 06:08:55 AST;1000012; FAILED; Mount;Host;2:03; 0;Media error
2020/08/20 06:08:58 AST;1000013; RUNNING; Mount;Host;0:00; 0;Mounting Tape xxx004L6 from Slot 1004 to Drive 501
2020/08/20 06:11:01 AST;1000013; FAILED; Mount;Host;2:02; 0;Media error
2020/08/20 06:32:40 AST;1000017; RUNNING; Dismount;Host;0:00; 0;Dismounting Tape xxx055L6 from Drive 500 to Slot 1037
2020/08/20 06:33:07 AST;1000017;COMPLETED; Dismount;Host;0:27; 0
2020/08/20 06:33:13 AST;1000018; RUNNING; Mount;Host;0:00; 0;Mounting Tape xxx004L6 from Slot 1004 to Drive 500
2020/08/20 06:38:09 AST;1000018; FAILED; Mount;Host;4:55; 0;Drive load failed

I tried to unlabeled these two tape media (xxx004 & xxx056), both gave an error when trying to mount on the tape drive:

5: volume WINDOWS-BKUPS-000800, barcode xxx004, oid 4715, 2350813184 kb remaining, expired
ob> unlabelvol --force --drive dlhodbkpsrv_tape_2 5
Error: can't execute command - load or eject failed

24: volume OS-Windows-000960, barcode xxx056, oid 32109, 2550892544 kb remaining, expired
Error: can't execute the command - load or eject failed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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