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ZFS Storage Appliance IOM Fault During Cluster Upgrade to AK 8.8.22 or Higher After First Head Reboots - STORAGE-8000-Q2 Major - Proactive (Doc ID 2711650.1)

Last updated on MARCH 02, 2021

Applies to:

Oracle ZFS Storage ZS7-2 Mid-Range TAA Compliant - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Internal ZFS ZS5-4 Rack - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
With the release of Appliance Kit OS 8.8.22, the Oracle ZFS Storage Appliance integrated a new feature set called the SES enclosure Diagnostic Engine (SES DE). One of the diagnostic tests it performs is checking if IOMs in all disk trays have valid firmware revision information. If they don't SES DE will fault the IOM with a new problem class of fault.enclosure.controller.firmware-detected.failure












Symptoms

IOM faults after upgrading AK to 8.8.22 and above.  If upgrading a cluster, after upgrading the first controller, upon reboot the upgraded controller will fault the IOM and the peer node can not be upgraded until the fault is addressed.

The new problem class is "fault.enclosure.controller.firmware-detected.failure"

The Appliance Kit fault manager will report a new fault similar to:

If you are notified via one of these proactive SR's, please follow up with the the Oracle Technical Support Engineer that is working the SR by updating it with a note, or by calling the Oracle Support HUB and reference the SR.

Cause

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In this Document
Symptoms
 Proactive Attempt to Identify the Condition from Zebulon Audit Message Payload
Changes
Cause
Solution
References


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