SL3000/SL4000/SL8500 Newly installed IBM LTO7/8 Drives frequently going into Inoperative status/ Drive communication time-out
(Doc ID 2714863.1)
Last updated on NOVEMBER 15, 2023
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
StorageTek SL4000 Modular Library System - Version All Versions and later
IBM LTO8 Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Customer added new four IBM LTO8 FC drives into SL3000 Library.
Drive communication problems and frequently drives going into Inoperative Status - Problems started only with newly installed IBM LTO8 Drives.
At the same time, Old IBM LTO6 drives are working fine in Library without any issues.
10WT018221
FSC(1320): Drive communication time-out 1,1,1,1,2 <<-----------
Device SN: 57100xxxxxxx
Device Model: SL3000
Event information: Can not switch library to drive because drive is no in the configuration
3-23619063523
FSC(1107): Drive not unloaded for fetch - on rewindUnload <<-----------
Device SN: 57100xxxxxxx
Device Model: SL3000
Event information: Can not switch library to drive because drive is no in the configuration
SuspectDeviceAddress = 1.1.1.1.2
HW Address: 1.1.3.1.2
Total EWI Count for 1.1.3.1.2: 47
Error Reason(s):
Warning Reason(s): deviceDB_inoperative <<-----------
Drive Serial: 10WT015462
Drive Type: IbmUltrium8
Drive Tray Serial: 016xxxx+202xxxxxxx
Bay: Drive_Bay6
HLI Address: X.0.12.6
Changes
Customer added four new IBM LTO8 FC drives into SL3000 Library.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |