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Oracle Communication Session Delivery Manager (OCSDM) : Unable To Save And Activate The Configuration In The SBC Via EMS (Doc ID 2718563.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Communications Session Delivery Manager - Version 8.2 to 8.2 [Release 8.0]
Information in this document applies to any platform.

Symptoms

The customer is Unable to save and activate the configuration in the SBC via EMS and getting the below error


10/01/2020 13:26:33 On host x.x.x.x, SaveActivate task with id "admin-2020-10-01-13-26-33-482-x.x.x.x" is submitted
10/01/2020 13:26:33 Pre-execution Validation started...
10/01/2020 13:26:33 Validating configuration against Device...
10/01/2020 13:26:35 Configuration version 302 from device yyyy was loaded onto host x.x.x.x
10/01/2020 13:26:35 Xsd model annotation validation on user changes in database started...
10/01/2020 13:26:35 Xsd model annotation validation finished: SUCCESS
10/01/2020 13:26:35 Validating configuration against Device finished: SUCCESS

10/01/2020 13:26:35 Pre-execution Validation finished: SUCCESS

10/01/2020 13:26:35 Task published to processing queue successfully!

10/01/2020 13:26:35 On host x.x.x.x, task is started to process "admin-2020-10-01-13-26-33-482-x.x.x.x"
10/01/2020 13:26:35 Acquiring Device lock...
10/01/2020 13:26:35 Acquiring Device lock finished: SUCCESS

10/01/2020 13:26:35 Validating configuration against Device...
10/01/2020 13:26:39 Configuration version 302 from device yyyy was loaded onto host x.x.x.x
10/01/2020 13:26:39 Xsd model annotation validation on user changes in database started...
10/01/2020 13:26:39 Xsd model annotation validation finished: SUCCESS
10/01/2020 13:26:39 Validating configuration against Device finished: SUCCESS

10/01/2020 13:26:39 Prepare device for Save Configuration task started ...
10/01/2020 13:26:40 Prepare device for Save Configuration task finished: SUCCESS

10/01/2020 13:26:40 Saving configuration changes to device started ...
10/01/2020 13:26:41

Element Type Operation Object Name Status
sessionAgent Edit vlan y.y.y.y SUCCESS
systemConfig Edit systemConfig SUCCESS

10/01/2020 13:26:41 Updated total of 2 elements to device Completed. Status: SUCCESS

10/01/2020 13:26:41 Validating integrity of Device configuration after Save started...
10/01/2020 13:26:41 Validating integrity of Device configuration after Save finished:

0/02/2020 14:09:39 Updated total of 3 elements to device Completed. Status: SUCCESS

10/02/2020 14:09:39 Validating integrity of Device configuration after Save started...
10/02/2020 14:09:39 Validating integrity of Device configuration after Save finished: FAILED

10/02/2020 14:09:39 Abort Save Configuration started...
10/02/2020 14:09:40 Abort Save Configuration finished: SUCCESS

10/02/2020 14:09:40 Release Device lock started...
10/02/2020 14:09:41 Release Device lock finished: SUCCESS
10/02/2020 14:09:41 Task FAILED!!

Changes

 The customer has recently upgraded the SBC to 840p2 version and after that the issue started.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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