SL4000 - Missing Heart Beat Reported with ACSLS Rnning on the SL4000
(Doc ID 2722098.1)
Last updated on OCTOBER 30, 2020
Applies to:StorageTek SL4000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
SCI/OSCI interface problem reported with ACSLS running on the SL4000. Found the ACS offline to the SL4000. The ACSLS event log reported missing Heart Beat to the SL4000.
2020-07-07 03:12:02 YAPILH: 5007 E StkAcs>>processTimeouts
Unexpected library failure, HEARTBEAT lost on resource=LSM 0,0
2020-07-07 03:20:04 ACSMT:2169 W mt_action_mo.c 1 2435
mo_lh_offline_chk: MOUNT of H00052 on drive 0, 0,30,11 failed due to
STATUS_ACS_OFFLINE, and the time limit of 20 minutes was exceeded.
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