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SL4000 - Missing Heart Beat Reported with ACSLS Rnning on the SL4000 (Doc ID 2722098.1)

Last updated on OCTOBER 30, 2020

Applies to:

StorageTek SL4000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SCI/OSCI interface problem reported with ACSLS running on the SL4000. Found the ACS offline to the SL4000. The ACSLS event log reported missing Heart Beat to the SL4000.

 

Acsss_Event.log References

2020-07-07 03:12:02 YAPILH[0]: 5007 E StkAcs>>processTimeouts

Unexpected library failure, HEARTBEAT lost on resource=LSM 0,0

2020-07-07 03:20:04 ACSMT[0]:2169 W mt_action_mo.c 1  2435

mo_lh_offline_chk: MOUNT of H00052 on drive   0, 0,30,11 failed due to 

STATUS_ACS_OFFLINE, and the time limit of 20 minutes was exceeded.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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