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SL500 - Libary is Down Due to Error, 0000, 5069, "Director - putResponse() Servo Mech Reach Event (Doc ID 2724406.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

2020-04-27T18:22:54.074,      0.0.8.0.6, 510,            robot, /usr/local/bin/Ifm,  error, 0000, 5069, "Director - putResponse() servo mech reach event 5069 at 1244 tachs, 1145 mils"

2020-09-03T20:42:04.521,      0.0.9.0.1, 509,            robot, /usr/local/bin/Ifm,  error, 0000, 5010, "Director - fetchResponse() servo mech z event 5010 at 24414 tachs, 5651 mils"

Investigate Robot

HW Address: robot
Total EWI Count for robot: 4
Warning Reason(s):  db_status_Inoperative  5010 5066
Part Number: 7300850
Unique EWI messages:

Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,2,1,9
5066 : Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5066 at 1169 tachs, 1076 mils
5066 : Director - putResponse() servo mech reach event 5066 at 3720 tachs, 3424 mils
5010 : Director - fetchResponse() servo mech z event 5010 at 24414 tachs, 5651 mils


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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