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SLS6884E UUI Errors: SLS6600E COMMUNICATIONS TO nameOfStormngr IS DOWN AND AFFECTING VRTD (Doc ID 2730320.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Sun StorageTek Host Software Component (HSC) - Version Fujitsu MSP - All Versions to Fujitsu MSP - All Versions [Release All Releases]
Sun StorageTek Enterprise Library Software (ELS) - Version 7.0 to 7.3 [Release 7.0]
Sun StorageTek Virtual Tape Control Software (VTCS) - Version 6.0 to 7.3 [Release 6.0 to 7.0]
Information in this document applies to any platform.
++ PTF (LF720LB)   /*

   Copyright (c) 2018, Oracle and/or its affiliates. All rights reserved.

       Built: Mon Sep 10  16:50:01 GMT 2018
                   */  .
++ VER (C402) FMID(SEA@720)
               PRE(LF720AW,LF720A5,LF720A6,LF720B4,LF720CU,LF720DH,
                   LF720EE,LF720F7,LF720HI,LF720HJ,LF720HN,LF720HO,
                   LF720HW,LF720JI,LF720JN,LF720J2,LF720L3,LF720L4,
                   LF720L5,LF720L6,LF72052,LF72063,LF72085)
               SUP(LF720H8,LF720J1)
                   /*
AFFECTED RELEASES:
ELS/MSP Release 7.2.0

AFFECTED USERS:
All installations

PROBLEM SYMPTOMS:
1. SLS6884E STORMNGR:nameOfStormngr SMC COMMS ERROR:UUI CALL FAILED
         RC=380 REASON=00000000 RTD V000/nameOfRTD
2. SLS6884E STORMNGR:nameOfStormngr SMC COMMS ERROR:UUI CALL FAILED
         RC=8 REASON=0000017C RTD V007/nameOfRTD

PROBLEM DESCRIPTION:
1. Message SLS6884E RC=380 will be followed by:
   SLS6600E COMMUNICATIONS TO nameOfStormngr IS DOWN AND AFFECTING V000
   along with:
   SLS6858E MIGRATION FAILED STORAGE CLASS:storageClassName
            ACS:nameOfStormngr VTSS:nameOfVTSS - ALL RTDS FOR REQUESTED
            MEDIA AND ACS ARE OFFLINE

2. Message SLS6884E RC=8 REASON=0000017C will be followed by:
   SLS6628E RTD nameOfRTD ON VTSS nameOfVtss FAILED TO MOUNT MVC volser

The RC=380 and REASON=17C are defined as XML end tag not found.

PTF LF720L4 exposed a logic error in SMC data space management. This
error caused a data space buffer to be incorrectly freed. This allowed
a data space buffer in use by a request to be freed and other request
to allocate and use the buffer while the first requestor was still
using the buffer.

PROBLEM RESOLUTION:
The process that was incorrectly freeing the data space buffer twice
when EOF was detected has been updated to only free the buffer once.

INCIDENTS/ISSUES FIXED:
28324986

IMPACT:
HIPER

MODULES/MACROS UPDATED:
SMCCMGRZ SMCTMGRZ SLSTMGRZ

SPECIAL CONDITIONS:
None

Symptoms

 PROBLEM SYMPTOMS:
1. SLS6884E STORMNGR:nameOfStormngr SMC COMMS ERROR:UUI CALL FAILED
RC=380 REASON=00000000 RTD V000/nameOfRTD
2. SLS6884E STORMNGR:nameOfStormngr SMC COMMS ERROR:UUI CALL FAILED
RC=8 REASON=0000017C RTD V007/nameOfRTD

Cause

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In this Document
Symptoms
Cause
Solution


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