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gateway server add-array fails with "key Error getting external DNS" (Doc ID 2731638.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Secure Global Desktop - Version 5.6 and later
Information in this document applies to any platform.

Symptoms

When system admin try to configure Gateway with SGD server on SGD 5.6, they find "gateway server add-array" command fails with below error:

# /opt/SUNWsgdg/bin/gateway server add-array --name <hostname of primarySGDserver> --serverurl https://<FQDN of primarySGDserver>
Credentials for https://<FQDN of primarySGDserver>
Username: root
Password:
Contacting the SGD server ...
Error: the SGD server reported a problem.

Can't find resource for bundle java.util.PropertyResourceBundle, key Error getting external DNS
.Check error code for genuine SOAP error

Consult the logs for further information.
Unable to add the array.
#

 

In the gateway-cmd log, there is below error:

10th, Nov, 2020 5:03:02 PM com.tarantella.tta.webservices.client.apis.standard.BaseRequest <clinit>
Warning: Error: x=java.util.MissingResourceException: Can't find bundle for base name com.tarantella.tta.webservices.client.apis.Resources, locale ja_JP
10th, Nov, 2020 5:03:10 PM com.oracle.sgd.deploy.GatewayDeploy main
Information: Error from the SGD server:
com.tarantella.tta.webservices.client.apis.standard.SoapWebserviceException
at com.tarantella.tta.webservices.client.apis.standard.SoapMessage.parseFault(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.SoapMessage.storeAndParseResponse(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.SGDCall.sendRequest(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.SGDCall.invoke(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.BaseRequest.callServiceWork(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.BaseRequest.callService(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.BaseRequest.callService(Unknown Source)
at com.tarantella.tta.webservices.client.apis.standard.GatewayRequest.deploy(Unknown Source)
at com.oracle.sgd.deploy.GatewayDeploy.deploy(Unknown Source)
at com.oracle.sgd.deploy.GatewayDeploy.main(Unknown Source)

 

Cause

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In this Document
Symptoms
Cause
Solution


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