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ZFS Storage Appliance - "Connecting to the wrong receptacle is not a supported configuration" - SAS-8000-KP (Doc ID 2735343.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

Problem class : alert.io.sas.cable.wrong-receptacle

Changes

With the release of Appliance Kit (AK) OS 8.8.22 Oracle included a new diagnostic service, the SES Enclosure Diagnostic Engine (SES DE) to proactively detect an array of potential problems with disk shelves, SAS cabling and HBA PCIe cards.

Starting in AK OS 8.8.63 we now support mixed chains of DE3-12C and DE3-24C and/or DE3-24P disk shelves.

See Bug 35325065 - Document or adjust SAS cabling rules for DE3-12C and DE3-24x on the same chain

Earlier AK would complain IOMA connected to IOM1, new AK now complains about the opposite.

IMPORTANT: To avoid the issue upgrade to OS8.8.63 or higher before inter-mixing DE3-12C & DE3-24 tray's along with the actual new cabling of mixed tray's.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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