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Accquire-config command fails with 403 forbidden (Doc ID 2738812.1)

Last updated on DECEMBER 21, 2020

Applies to:

Acme Packet 6350 - Version S-Cz8.3.0 to S-Cz8.4.0 [Release S-Cz8.0]
Information in this document applies to any platform.

Symptoms

Unable to acquire the config to complete the HA setup.

Acquire-config command fails with 403 forbidden error.

LABSBC# acquire-config 10.X.X.X
Current config will be replaced by the acquired config.
Continue? [y/n]?: y
Acquire-Config received, processing.
waiting for request to finish Request to 'ACQUIRE-CONFIG' has Failed,
Forbidden

Changes

1)Starting SCZ8.1 onwards we use advanced hash algorithm to encrypt system password.
2) In order to read the password details a secure connection needs to be established between two nodes. This is one of the reasons why we need TLS connection between SBC and SDM for authentication and configuration.
3) In order to achieve this, we need to create ACP profile and assign it under acp-tls-profile of system-config. However, this configuration of acp-tls-profile is causing interoperability issue with acquire-config and causing acquire-config to fail.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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