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Battery (BBU08) Not Being Detected By RAID HBA (Doc ID 2748793.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Exadata Database Machine X2-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

RAID HBA not detecting the BBU08 after replacement.

db08# /opt/MegaRAID/MegaCli/MegaCli64 BbuCmd

 

Adapter 0: Get BBU Status Failed.


FW error description:
 The required hardware component is not present.

Exit Code: 0x22

 

Field Engineer tried to replace the battery several times and the same symptom.

Field Engineer tried to replace the SAS HBA for the second time and the same problem was detected.

Changes

At this environment, FE replaced the BBU08 due to regular PM (Preventive Maintenance) and also the Internal SAS HBA due to hardware issue. Afte replacing both, the battery was not detected by the Server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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