LDAP Authentication Not Working After Upgrade From Oracle Secure Global Desktop (SGD) 5.5 To 5.6 (Doc ID 2753267.1)

Last updated on JUNE 15, 2023

Applies to:

Symptoms

LDAP Authentication was working on 5.5 but not working after upgrade from 5.5 to 5.6.

Errors such as this below can be seen in the logs.

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The login authority com.sco.tta.server.login.ldap.LdapLoginAuthority encountered an error.

Exception was: com.sun.directoryservices.service.NameNotFoundException: No such object, null [Root exception is com.sun.directoryservices.service.NameNotFoundException: No such object, null [local: No such object, null, response: DirectoryResponse(code=32,message='No such object')]] [local: No such object, null, response: DirectoryResponse(code=32,message='No such object')]
        at com.sun.sgd.directoryservices.core.auth.managers.StandardLDAPUserManager.findCandidates(StandardLDAPUserManager.java:99)
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The user is using his sAMAccountName to login.

Changes

 A defect introduced in SGD version 5.6 and remedied in Update 1 to SGD 5.6.

Cause

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