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bdadiskutility fails with "Error code is 12/Device at[Enclosure : Slot] is not Disk" (Doc ID 2754069.1)

Last updated on APRIL 17, 2023

Applies to:

Big Data Appliance X8-2 Hardware - Version All Versions and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, table name, company name, email, hostnames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

Configuring a disk after replacement with bdadiskutility fails with:

Error code is 12 .
Device at [<ENCLOSURE> : <SLOT>] is not Disk

1. Running bdacheckhw reports that the model string for the disk in the slot being replaced is completely empty. Output looks like:

ERROR: Wrong disk <SLOT> model :
INFO: Expected disk <SLOT> model : <MODEL_NUMBER> . <MODEL_NUMBER> .

2. Running lsscsi shows that there is no disk in the slot being replaced.

3. MegaCli64 output also finds not disk at the expected slot:

 

Cause

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In this Document
Symptoms
Cause
Solution


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