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Linux Desktop: Keyboard And Mouse Click Do Not Respond (Doc ID 2772612.1)

Last updated on JUNE 23, 2023

Applies to:

Oracle Secure Global Desktop - Version 5.6 and later
Information in this document applies to any platform.

Symptoms


SGD desktop runs off the SGD server.
The Linux desktop window would not respond to mouse clicks or keystrokes from time to time. the user can move the mouse over the window but window would not respond to keyboard or mouse.

The user can connect to Microsoft Windows through a link on workspace. No issues.
The user can also run an independent X terminal window on SGD Server without issues. Same for independent Firefox window running on SGD server. No problems.

Users only have problem with Linux Desktop window. The problem happens to users since switched from SGD Solaris to SGD Linux server

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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