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Fail to launch windows applications when using SGD HTML5 client + Firefox private window (Doc ID 2775253.1)

Last updated on AUGUST 24, 2022

Applies to:

Oracle Secure Global Desktop - Version 5.6 and later
Information in this document applies to any platform.

Symptoms

Users may find that when they cannot launch Windows application when they use HTML5 client + Firefox private window.

The steps to reproduce are as below:
1. Open a Firefox private window
2. Login to SGD by HTML5 client
3. Launch a Windows application
4. Get below error page:

The issue does not happen when using Firefox private window + default SGD client.



Cause

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In this Document
Symptoms
Cause
Solution


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