Oracle Server X8-2/L Solaris FMA Reports SUNOS-8000-J0
(Doc ID 2782853.1)
Last updated on APRIL 02, 2024
Applies to:
Oracle Server X8-2L - Version All Versions to All Versions [Release All Releases]Oracle Server X8-2 - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on x86-64 (64-bit)
Symptoms
Oracle Server X8-2/L installed with Oracle Solaris 11.4 may report the following fault in FMA:
--------------- ------------------------------------ -------------- --------- TIME EVENT-ID MSG-ID SEVERITY --------------- ------------------------------------ -------------- --------- Apr 11 16:18:16 <UUID> SUNOS-8000-J0 Major Problem Status : open Diag Engine : eft / 1.16 System Manufacturer : Oracle Corporation Name : ORACLE SERVER X8-2 Part_Number : 7120204-7804 Serial_Number : XXXXXXXXXXXX System Component Firmware_Manufacturer : American Megatrends Inc. Firmware_Version : (BIOS)51010400 Firmware_Release : (BIOS)04.03.2019 Host_ID : <host_id> Server_Name : <host_name> Virtualization_Type : non-virtualized Parent_Type : non-virtualized OS_Version : 11.4.29.82.3 ---------------------------------------- Suspect 1 of 2 : Problem class : defect.sunos.eft.unexpected_telemetry Certainty : 50% Resource FMRI : "hc://:chassis-mfg=Oracle-Corporation:chassis-name=ORACLE-SERVER-X8-2:chassis-part=7120204-7804:chassis-serial=XXXXXXXXXX:fru-mfg=Intel(R)-Corporation:fru-serial=:fru-part=0605:fru-revision=Intel(R)-Xeon(R)-Platinum-8260-CPU-@-2.40GHz/chassis=0/motherboard=0/chip=1" Manufacturer : Intel(R)-Corporation Name : unknown Part_Number : 0605 Revision : Intel(R)-Xeon(R)-Platinum-8260-CPU-@-2.40GHz Serial_Number : Chassis Manufacturer : Oracle-Corporation Name : ORACLE-SERVER-X8-2 Part_Number : 7120204-7804 Serial_Number : XXXXXXXXXX Status : faulty ---------------------------------------- Suspect 2 of 2 : Problem class : fault.sunos.eft.unexpected_telemetry Certainty : 50% FRU Status : faulty Location : "/SYS/MB/P1" Manufacturer : Intel(R)-Corporation Name : unknown Part_Number : 0605 Revision : Intel(R)-Xeon(R)-Platinum-8260-CPU-@-2.40GHz Serial_Number : Chassis Manufacturer : Oracle Corporation Name : ORACLE SERVER X8-2 Part_Number : 7120204-7804 Serial_Number : XXXXXXXXXX Resource Status : faulty Description : The diagnosis engine encountered telemetry from the listed devices for which it was unable to perform a diagnosis - ereport.cpu.intel.quickpath.transient_home_agent_mc_ce@chassis0/motherboard0/chip1 pruned instance tree is empty. Response : Error reports have been logged for examination. Impact : Automated diagnosis and response for these events will not occur. Action : Use 'fmdump -epV -u <UUID>' to view the unexpected telemetry. Please refer to the associated reference document at http://support.oracle.com/msg/SUNOS-8000-J0 for the latest service procedures and policies regarding this diagnosis.
FMA ereport will report it as follows:
Apr 11 16:18:16.9619 ereport.cpu.intel.quickpath.transient_home_agent_mc_ce
ILOM FMA ereport will log a DIMM CE error as follows:
2021-04-11/06:21:54 ereport.cpu.intel.mem_ce@/SYS/MB/P1/D4/R1 count = 0x1 bank name = m2m1 shadow IA32_MCi_STATUS = 0x0 IA32_MCi_MISC = 0x0 IA32_MCi_ADDR = 0x0 IA32_MCi_CTL = 0x0 IA32_MCi_CTL2 = 0x0
Changes
Cause
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In this Document
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| Cause |
| Solution |
| References |