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SGD: Client Window Preview Does Not Reflect Content Correctly (Doc ID 2784336.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Secure Global Desktop - Version 5.4 and later
Information in this document applies to any platform.

Symptoms

Customer reported that the previews of the windows produced by the sgd 5.5 client do not reflect the real content of the window.

The customer provided an image showing the preview of the window they were running their Sinfon Studio application in, did not reflect that.

Previously, the previews of the windows produced by their sgd 5.2 client worked correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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