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Oracle ZFS Storage Appliance: HDD/SSD Drive Remains Removed/Absent After Replacement on DE3-24C/P Disk Tray (Doc ID 2785742.1)

Last updated on JUNE 24, 2021

Applies to:

Oracle ZFS Storage Appliance Racked System ZS7-2 Mid-Range - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS7-2 for PCA/CatC - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Customer running current code 8.8.28 and IOMs are up to date at 0310

Symptoms

 After drive replacement, HDD and SSD showed in BUI/CLI (Command Line Interface/ Browser User Interface) as absent, despite multiple replacements and LED status of green on the physical HDD/SSD.

 

 

Changes

 Replace the HDD and SSD twice.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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