My Oracle Support Banner

Audio Path Setup Delay From PSTN To Teams - Can Take 2 Or 3 Seconds To Hear Audio From PSTN To Teams (Doc ID 2788338.1)

Last updated on APRIL 17, 2024

Applies to:

Acme Packet 4600 - Version S-Cz8.4.0 and later
Information in this document applies to any platform.

Symptoms

Customer has MS Teams Direct Routing setup. When calling from PSTN to MS Teams or vice versa there is a 2 to 3 secs silence at the start of the call in the PSTN to Teams direction. Audio in the Teams to PSTN direction is always fine.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.