My Oracle Support Banner

SL3000 - Robot is Failing Intermittently With Gripper Error_5011 (Doc ID 2790011.1)

Last updated on JULY 12, 2021

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The SL3000 is connected to the Solaris 10 NetBackup host (Master & Media server), and the tape driver status is often DOWN.

Jun 8 04:41:57 nbumda ltid[2727]: [ID 702911 daemon.error] Operator/EMM server has DOWN'ed drive Drive006 (device 6)
Jun 7 21:12:37 nbumda ltid[2727]: [ID 702911 daemon.error] Operator/EMM server has DOWN'ed drive Drive011-LTO5 (device 11)
Jun 7 03:42:45 nbumda ltid[2727]: [ID 702911 daemon.error] Operator/EMM server has DOWN'ed drive Drive003-LTO5 (device 3)
Jun 6 17:35:05 nbumda ltid[2727]: [ID 702911 daemon.error] Operator/EMM server has DOWN'ed drive Drive014 (device 14)

Jun 8 04:40:48 nbusrvha1 tldcd[9017]: [ID 702911 daemon.error] TLD(0) key = 0x5, asc = 0x3b, ascq = 0xd, MEDIUM DESTINATION ELEMENT FULL Jun 8 04:40:48 nbusrvha1 tldcd[9017]: [ID 702911 daemon.error] TLD(0) Move_medium error
Jun 7 21:12:11 nbusrvha1 tldcd[13439]: [ID 702911 daemon.error] TLD(0) key = 0x5, asc = 0x3b, ascq = 0xd, MEDIUM DESTINATION ELEMENT FULL Jun 7 21:12:11 nbusrvha1 tldcd[13439]: [ID 702911 daemon.error] TLD(0) Move_medium error
Jun 7 03:42:19 nbusrvha1 tldcd[13293]: [ID 702911 daemon.error] TLD(0) key = 0x5, asc = 0x3b, ascq = 0xd, MEDIUM DESTINATION ELEMENT FULL Jun 7 03:42:19 nbusrvha1 tldcd[13293]: [ID 702911 daemon.error] TLD(0) Move_medium error
Jun 6 17:34:33 nbusrvha1 tldcd[2463]: [ID 702911 daemon.error] TLD(0) key = 0x5, asc = 0x3b, ascq = 0xd, MEDIUM DESTINATION ELEMENT FULL Jun 6 17:34:33 nbusrvha1 tldcd[2463]: [ID 702911 daemon.error] TLD(0) Move_medium error



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.