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SL8500 - Oracle Proactive Support Reported 1102/1104/1107 Error Code Over Threshold. (Doc ID 2790018.1)

Last updated on JULY 12, 2021

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

5525:   2021-06-24T02:43:04.992,   1.2.-2.1.3,   root,   hli0,   move,   397301,   error,   3955,   "Error from device Code: 603 - Drive cartridge is present", Data=<response sequence="46433" final="true"><command>fetchComplete</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6017</resultCode><resultText><!|CDATA|drive 1,2,-2,1,3: fetchComplete FAILED (fetchFailed = false, state = cartridgePresent)||></resultText><operationalState>603</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</driveLoadLimit><cartridgeLoadLimi

38028:   2021-06-24T13:23:37.657,   1.3.2.1.4,   root,   hli0,   move,   566801,   error,   3955,   "Error from device Code: 601 - Drive is loaded", Data=<response sequence="61436" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6441</resultCode><resultText><!|CDATA|drive 1,3,2,1,4: rewindUnload FAILED - drive is loaded (cartLabel = T01296L6, driveType = HpUltrium6, driveFirmware = J3ES-018.551)||></resultText><operationalState>601</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</

38029:   2021-06-24T13:23:37.695,   1.3.2.1.4,   root,   hli0,   move,   566801,   error,   1107,   "Drive not unloaded for fetch - on rewindUnload", hliLsm=2



Drive_Bay17(1.3.2.1.4)

1107 - (2X)
Drive not unloaded for fetch - on rewindUnload, hliLsm=2
(Errors Started - 2021-06-24 13:01:34 Errors Stopped - 2021-06-24 13:23:37)

3287 - (1X)
Device transitioned to not ready, address=(Drive_Bay17)1,3,2,1,4
(Errors Started - 2021-06-22 12:56:39 Errors Stopped - 2021-06-22 12:56:39)

3955 - (5X)
Error from device Code: 603 - Drive cartridge is present, drive 1,3,2,1,4: fetchComplete FAILED (fetchFailed = false, state = cartridgePresent)<cartridgeLoadLimit
Error from device Code: 601 - Drive is loaded, drive 1,3,2,1,4: rewindUnload FAILED - drive is loaded (, driveType = HpUltrium6, driveFirmware = J3ES-018.551)0</

VOLSERS seen in 3955 messages: T01296L6 (x2)
(Errors Started - 2021-06-24 08:50:49 Errors Stopped - 2021-06-24 13:23:37)

3993 - (1X)
Device added, device=drive
(Errors Started - 2021-06-22 12:56:36 Errors Stopped - 2021-06-22 12:56:36)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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