My Oracle Support Banner

Oracle Secure Global Desktop (SGD) Administration Console User "Not Authorized" (Doc ID 2802271.1)

Last updated on AUGUST 25, 2021

Applies to:

Oracle Secure Global Desktop - Version 4.71 and later
Information in this document applies to any platform.

Symptoms

User has been given Global Administrator role but the Administration Console says that user is not authorized to run the Administration Console.


[ttasys@SGDserver ~]$ tarantella role list_members --role "o=Tarantella System Objects/cn=Global Administrators"
- Members:
  o=Tarantella System Objects/cn=Administrator
  o=organization/cn=<user1>
  o=organization/cn=<user2>
  o=organization/cn=<user3>

Changes

 user3 was just recently added to Global Administrators.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.