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OKM - KMA Fails To Start Services After Unexpected Reboot (Doc ID 2808371.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Key Manager - Version 3.1 to 3.3 [Release 3.0]
Information in this document applies to any platform.

Symptoms

KMA fails to start services after unexpected reboot. ELOM showed all healthy as well as no service lights on KMA.
A follow-up reboot of the KMA was successful.

The messages file log shows:

SUNW-MSG-ID: SMF-8000-YX, TYPE: defect, VER: 1, SEVERITY: major
EVENT-TIME: Wed Aug 25 20:11:34 UTC 2021
PLATFORM: ORCL,Netra-SPARC-T4-1, CSN: AK00315544, HOSTNAME: kma2
SOURCE: software-diagnosis, REV: 0.1
EVENT-ID: 661ec284-5ded-4732-8857-e6bb488d2b04
DESC: A service failed - a start, stop or refresh method failed.
AUTO-RESPONSE: The service has been placed into the maintenance state.
IMPACT: svc:/ldoms/ldmd:default is unavailable.
REC-ACTION: Run 'svcs -xv svc:/ldoms/ldmd:default' to determine the generic reason why the service failed, the location of any logfiles, and a list of other services impacted. Please refer to the associated reference document at http://support.oracle.com/msg/SMF-8000-YX for the latest service procedures and policies regarding this diagnosis.

The KMA is a T4-1 server running OKM 3.3

Changes

 No known change

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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