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HSM: SL150 Tape Library stays DOWN (Doc ID 2837269.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1 and later
IBM LTO7 Tape Drive - Version All Versions and later
IBM LTO8 Tape Drive - Version All Versions and later
IBM LTO9 Tape Drive - Version All Versions and later
StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Customer found that they were unable to stage/retrieve offline files.

The HSM device logs for the library shows these device log entries, when trying to 'samd stop;samd start' the robot daemons, like it cannot recognize the hardware as being there:

 

 

Changes

 Recently replaced an SL150 bridge drive.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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