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Patchmgr Fails on Performing configuration copy when Upgrading RoCE Switch (Doc ID 2851363.1)

Last updated on MARCH 10, 2022

Applies to:

Exadata Database Machine X8-8/X8M-8 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

ROCE switch patching fails.

patchmgr.stdout may show something similar to the following:

================PatchMgr run started 2022-02-23 03:05:17 -0800 ===========
With arguments: --roceswitches /u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/roceswitches.lst --upgrade --log_dir
/u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/l/log
2022-02-23 03:05:25 -0800 :Working: DO: Initiate upgrade of 2 RoCE switch(es) to 7.0(3)I7(9) Expect up to 15 minutes for each switch
2022-02-23 03:12:07 -0800 ++++++++++++++++++ Logs so far begin ++++++++++

2022-02-23 03:05:26 -0800 1 of 2 :Updating switch rocea0

2022-02-23 03:05:34 -0800: [INFO ] Switch rocea0 will be upgraded fromnxos.7.0.3.I7.8.bin to nxos.7.0.3.I7.9.bin
2022-02-23 03:05:34 -0800: [INFO ] Checking for free disk space on switch
2022-02-23 03:05:35 -0800: [INFO ] disk is 94.00% free, available: 110321303552 bytes
2022-02-23 03:05:35 -0800: [SUCCESS ] There is enough disk space to proceed
2022-02-23 03:05:36 -0800: [INFO ] Found nxos.7.0.3.I7.9.bin on switch, skipping download
2022-02-23 03:05:36 -0800: [INFO ] Verifying sha256sum of bin file on switch
2022-02-23 03:05:58 -0800: [SUCCESS ] sha256sum matches: 992cbb067bc72f29403f643eafd73079c57f74dd632a391201a1e31fdebba325
2022-02-23 03:05:58 -0800: [INFO ] Performing FW install pre-check of nxos.7.0.3.I7.9.bin (eta: 2-3 minutes)
2022-02-23 03:07:58 -0800: [SUCCESS ] FW install pre-check completed successfully
2022-02-23 03:07:58 -0800: [INFO ] Performing FW install of nxos.7.0.3.I7.9.b
in on rocea0 (eta: 3-7 minutes)
2022-02-23 03:12:07 -0800: [FAIL ] [FirmwareUpgradeError] Install failed:
['Installer will perform compatibility check first. Please wait. \n', '\n', 'Verifying image bootflash:/
nxos.7.0.3.I7.9.bin for boot variable "nxos".\n', '[# ] 0%\x08\x08\x08\x08\x08\x08\x
[####################]100% -- SUCCESS\n', '\n', 'Verifying image type.\n', '[# ] 0%\x08\x08\x08\x08\x08\x
08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08
[####################] 100% -- SUCCESS\n', '\n',
'Preparing "nxos" version info using image bootflash:/nxos.7.0.3.I7.9.bin.\n', '[# ] 0%\x08\x08\x08\x08\x08\x08\x08\x08\x08\
x08\x08\x08\x08\x08\x08\x08\x08\[####################] 100% -- SUCCESS\n', '\n',
'Preparing "bios" version info using image bootflash:/nxos.7.0.3.I7.9.bin.\n', '[# ] 0%\x08\x08\x08\x
08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08
[####################] 100% -- SUCCESS\n', '\n',
'Performing module support checks.\n', '\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x0\x08
[####################] 100% -- SUCCESS\n', '\n', '
Notifying services about system upgrade.\n', '\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08
[####################] 100% -- SUCCESS\n', '\n', '\n', '\n',
'Compatibility check is done:\n', 'Module bootable Impact Install-type Reason\n','------ -------- -------------- ------------ ------\n', ' 1 yes

disruptive reset default upgrade is not hitless\n', '\n', '\n', '\n', 'Images will be upgraded according to following table:\n'


'Module Image Running-Version(pri:alt) New-Version        Upg-Required\n', '------ ---------- ---------------------------------------- ----
1            nxos 7.0(3)I7(8)                    7.0(3)I7(9)         yes\n', ' 1 bios v05.39(08/30/2019):v05.39(08/30/2019) v05.38
(06/12/2019) no\n', '\n', '\n', 'Switch will be reloaded for disruptive upgrade.\n', '\n', '\n',
'Install is in progress, please wait.\n', '\n', 'Performing runtime checks.\n', '\x08\x08\x08\x08\x0
x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08[#######] 100% -- SUCCESS\n', '\n',
'Setting boot variables x08%\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\8[########] 100% -- SUCCESS\n', '\n',
'Performing configuration copy.\n', '[# ] 0%
\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08\x08[###### ]
[####################] 100% -- FAIL.\n', 'Return code 0x401E0000 (request was aborted).\n', '\n',<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
'Resetting boot variables. Please wait.\n',
\x08\x08\x08\x08\x08\x08\x08\x08[####################] 100%\n', '\n',
"Please identify the cause of the failure, and try 'install all' again.\n"]
2022-02-23 03:12:07 -0800 ++++++++++++++++++ Logs so far end ++++++++++
2022-02-23 03:12:07 -0800 :FAILED : upgrade 2 RoCE switch(es) to 7.0(3)I7(9)
2022-02-23 03:12:07 -0800 :ERROR : FAILED run of command:./patchmgr --roceswitches /
u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/roceswitches.lst --upgrade --log_dir /u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/l/log
2022-02-23 03:12:07 -0800 :INFO : upgrade attempted on nodes in file /u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/roceswitches.lst: [ rocea0 roceb0]
2022-02-23 03:12:07 -0800 :INFO : For details, check the following files in /u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/l/log:
2022-02-23 03:12:07 -0800 :INFO : For details, check the following files in /u01/patches/tmp/patch_switch_21.2.8.0.0.220114.1/l/log:
2022-02-23 03:12:07 -0800 :INFO : - switch_admin.log
2022-02-23 03:12:07 -0800 :INFO : - switch_admin.trc
2022-02-23 03:12:07 -0800 :INFO : - patchmgr.stdout
2022-02-23 03:12:07 -0800 :INFO : - patchmgr.stderr
2022-02-23 03:12:07 -0800 :INFO : - patchmgr.log
2022-02-23 03:12:07 -0800 :INFO : - patchmgr.trc
2022-02-23 03:12:07 -0800 :INFO : Exit status:1
2022-02-23 03:12:07 -0800 :INFO : Exiting.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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