Ops Center: Enterprise Controller Monitoring Rules Using Wildcard Fails (Doc ID 2853127.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

Customer wanted to set up a new monitoring rule to alert when specific filesystems hit a threshold.  They have a particular filesystem that has different mountpoints on multiple different servers.  Rather than have separate alerts for each particular mountpoint on every single server, they would like to use a wildcard.

Customer goes into the BUI, in the left pane into 'Plan Management>Operational Plans>Monitoring Policies>Copy of Policy' and editing the Alert Monitoring Rule 'File System Used Space Percentage'. In there they used an asterisk as a wildcard by adding '*common-fsname' for the 'File System' parameter.  However, after exceeding one of the threshold levels set, no alert was generated and/or found in the left pane in the 'Message Center>Unassigned Incidents'.

They also tried using a percentage sign as a wildcard by adding '%common-fsname' for the 'File System' parameter but this also did not generate any alert messages.

Confirmed with the customer that he sees a successful 'Update-Profile' job when he makes the change and that all the hosts, for the filesystem he wants to monitor, are listed in 'Monitoring Policies>[Actions]>View Associated Assets'.

Changes

Cause

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