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Oracle ZFS Storage Appliance: The Service Processor Is Unable To Provide Platform Services To The Operating System. (Doc ID 2856513.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle ZFS Storage ZS9-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS7-2 Mid-Range - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS7-2 High End - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage Appliance Racked System ZS7-2 Mid-Range - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 The following type of error is reported on the zs5-x ,zs7-x and ZS9 type arrays:

Hostname: <HOSTNAME>
Product Type: ORACLE ZFS STORAGE ZSx-x
Summary:The service processor is unable to provide platform services to the operating system.

The service processor is unable to provide platform services to the operating s
The service processor is unable to provide platform services to the operating system.
Hardware Component:
Name:Service Processor
Part:PILOT4
Serial:
label=Service Processor
fmri=hc://:chassis-serial=<SERIAL_NUMBER>:chassis-name=ORACLE SERVER Xx-x:chassis-part=7119870-14327:chassis-mfg=Oracle Corporation:fru-mfg=Oracle Corporation:fru-name=SP:fru-serial=:fru-part=PILOT4:fru-revision=/chassis=0/sp=0
model=ORACLE-SERVER-Xx-x
revision=4.0.4.52-r133103--BIOS-42060700

System-Version: 2013.06.05.8.38,1-1.4

Cause

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In this Document
Symptoms
Cause
Solution
References


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